Refund Policy
This page describes when refunds may apply for paid Memory Translator services. If you need help with a purchase, contact us and we will respond within two business days.
Response time
We aim to resolve refund requests within 48 hours of receiving your message.
When we accept a refund
We accept refunds when a paid feature was charged in error, failed to deliver as described, or when local consumer law requires a refund.
When we may refuse a refund
We may refuse a refund when the service was used as described, the purchase window for a chargeback-style claim has clearly expired under applicable rules, or the request is abusive or fraudulent.